Order Shipment Notification
Most of the successfully paid mail/express orders will be shipped within two working days. If you choose and start shipping when the order is delivered to the shipping company we recommend, we will send an “Order Shipping Notification” to you via email/WeChat; the “Order Shipping Notification” email/WeChat will generally be posted in your Received within 2 to 4 working days after confirming the order. The email/WeChat will specify the delivery content, order tracking number and the link to the post company’s webpage so that you can conduct online inquiry services.
If you do not receive the relevant email, the email may be mistakenly regarded as spam by the email service provider and blocked.
Local express delivery charges
- each local express delivery charges HKD 35
- order Total net worth over (HKD) HKD 300: Free delivery fee
- Delivery time: 2-3 working days
Please note:
– Guests can choose To pick it up at the SF station/by the way, the smart cabinet, simply fill in the complete SF station/smart cabinet address and point code in the “Proceed to checkout process”-“Fill in order information”-“Fill in consignee information” and The recipient’s own mobile phone number is sufficient.
SF Express official website: https://www.sf-express.com/hk/tc/index.html
By the way, smart cabinet location list: https://eflocker.com/eflocker-location/
– Please note: If the customer requests to be re-delivered to a different address, SF Express station or service center (regardless of whether it is in the same district or not), an additional fee will be charged (SF will charge it directly at the time of delivery)
-We will not bear any legal responsibility for the delivery process of the postal company and the standard terms and conditions of the shipment.
EMS charges: only in Mainland China
- In Guangdong Province: within 1 kg, the charge is HKD 65 per order
- Other parts of China: within 1 kg, the charge is HKD 120 per order
please Note:
-For each express, the value of the goods shall not exceed RMB 800.
-Related mail may be subject to postal tax on skin care products after random inspection by China Customs. Generally 20% of the value of the goods
-If the ordered goods exceed the regulations or requirements of the destination, for example: weight or total order amount. As a result, the company will automatically split the order or post it on different days to meet the regulations or requirements of the destination. We will notify you of the tracking number of the mail by email or WeChat.
-We will not bear any legal responsibility for the delivery process of the postal company and the standard terms and conditions of the shipment.
